Controlled Substances & Diversion prepares pharmacy technicians to manage controlled substances, covering everything from best practices for filling prescriptions to recordkeeping. Courses teach how to detect and respond to the diversion of medications, DEA requirements, and strategies that prevent controlled substance diversion. This is a four-hour, online training program that adds skills to help prepare technicians attain a Pharmacy Technician Certification Board Controlled Substances Diversion Prevention Certificate.

Key Benefits:

• Strengthen Trust: Educated technicians can help prevent investigations and other legal actions that compromise the pharmacy’s reputation.
• Reduce Inventory Loss: Technicians are empowered to “say something if they see something” and prevent theft or diversion.
• Retain Employees: Encourages job satisfaction and professional growth with educational opportunities.

CSPT™ Training prepares PTCB-certified technicians to pass the CSPT™ (Compounded Sterile Preparation Technician) exam. An affordable and efficient online program, CSPT™ Training includes didactic and simulation courses on the essential compounding knowledge standards. Currently-practicing, nationally-certified pharmacy technicians can participate in CSPT™ Training, saving organizations money and saving your technicians time. Plus, organizations will be better prepared for Board of Pharmacy audits and reviews, and to demonstrate your commitment to quality, medication safety, and a higher level of patient care. The curriculum includes 27 didactic hours and 32 simulation hours.

Key Benefits:

• Shorter Prep Time: Trainees who complete this PTCB-recognized program can sit for the CSPT™ exam with just 1 year of experience in compounded sterile preparation.
• High-Quality and Comprehensive: Curriculum aligns with PTCB’s standards for CSPT™ certification; courses cover all relevant topics, including compliance for USP <797> and USP <800>.
• Top Pass Rates: PTU grads boast a 77% pass rate on the PTCE® exam — higher than the national average.

In partnership with CriticalPoint, this exclusive program ensures your technicians practice safely by providing efficient, in-depth training and assessment tools for handling hazardous drugs to meet USP <800> requirements. As a PTCB-Recognized Hazardous Drug Management Education/Training Program, your pharmacy technicians may sit for the PTCB Hazardous Drug Management Exam upon completion of this program. Hazardous Drugs provides four comprehensive training courses that can be completed in five hours.

Key Benefits:

• State-of-the-Art: Program curriculum, training content, and resources brought to you by industry-leading subject matter experts at CriticalPoint.
• Prioritize Safety: All aspects of the training content are focused on enhancing safety measures, reducing harm, and mitigating risk.
• Engaging and Fun: The self-paced, interactive format makes it easy and enjoyable to learn.

Immunizations is an ACPE-accredited series of online courses, simulations, and skill assessments, covering the full range of competency. Students will master skills needed to successfully administer vaccines — from preparing patients to completing administrative protocols. Training content is succinct and up-to-date with the latest standards. Pharmacy technicians gain actionable knowledge that imparts skill and confidence. The built-in assessment tools help certified pharmacist immunizers verify each student’s skill. This program includes six hours of self-paced online study, and four hours of supervised skill assessment by a certified pharmacist immunizer.

Key Benefits:

• Convenient: Avoid scheduling problems with self-guided, online content available 24/7.
• Cost Effective: Limit training costs with flexible pricing, tailored to any organization’s size.
• 360° Training: Go beyond teaching safe vaccination practices. Provide robust training that covers planning, billing, follow-up and other steps that are necessary to the business.

Math Mastery delivers efficient, online training to support mastery of essential and commonly-used calculations, increasing your pharmacy technicians’ confidence and reducing anxiety they may have around math. This program is designed exclusively for technicians practicing in community and hospital pharmacy settings, and it leverages engaging and dynamic content to build and strengthen math competencies via an interactive eLearning solution. The interactive learning modules teach practical problem-solving approaches for common calculations such as: measurement conversions, quantities to dispense, dosages, days’ supply, dilutions, and more.

Key Benefits:

• Go Beyond the Workbook: Lessons and quizzes are presented as interactive, realistic workflow scenarios, allowing for easy translation of skills into practical application.
• Humanize Errors and Reduce Audits: Incorrect answers are followed by examples of potential negative impacts of miscalculations.
• Support Career Development: Building technicians’ confidence reduces turnover and improves job satisfaction.

Point-Of-Care Testing ensures your technicians are safely able to perform CLIA- waived testing by providing efficient, in-depth training and assessment tools. Pharmacy technicians will learn how to administer CLIA-waived tests that screen, detect, and/or monitor conditions such as diabetes, high cholesterol, COVID-19, flu, hepatitis C, human immunodeficiency virus (HIV), and strep throat. This 10-hour online training gives technicians total mastery of the necessary skills to administer tests safely, identify candidates for testing, and complete vital administrative tasks.

Key Benefits:

• Leverage the Full Capacity Pharmacy Staff: Successful pharmacies augment access to healthcare in their communities by training all staff members, including technicians, for optimal performance and results.
• Increase Revenue Streams: As customers receive tests in the pharmacy, they may shop while waiting for results, leading to increased sales.
• Elevate Customer Satisfaction & Loyalty: Trained technicians can discuss with patients tests that can be done while they’re in your pharmacy.

This 8-didactic hour online solution, designed exclusively for the pharmacy technician role, helps technicians build and develop essential competencies that lead to safer, patient-centered care and improved staff retention. With a focus on communication, empathy, leadership, conflict management, and teamwork, this online program combines practice-ready clinical resources with multimedia modules to foster harmonious, well-rounded pharmacy teams. The interactive learning modules in each course make implementation of new skills easy, and include highly-relevant, concise, technician-specific information.

Key Benefits:

• Enhance Patient Care: Technicians learn actionable communication tactics to defuse tense situations, acknowledge sensitive topics, and put patients at ease.
• Improve Teamwork: Technicians gain skills in collaboration, managing up, leadership, and more.
• Support Career Development: Investing in well-rounded technicians leads to lower turnover and higher job satisfaction.