Build Technician Talent That Lasts

Develop confident, capable technicians with standardized onboarding, accredited training, and career-building skill development.

Strengthen Your Technician Workforce 

PTCB Pass Rates BadgeYou need a technician workforce you can count on. Our Pharmacy Technician Learning & Practice Suite helps you hire smarter, train faster, and retain longer. From structured onboarding and certification prep to monthly CE updates and advanced training, you’ll have everything you need to build confident, compliant, and practice-ready technicians.

Streamline Recruitment, Training, and Retention

Powered by Pharmacy Technicians University and Pharmacy Technician's Letter, the Pharmacy Technician Learning & Practice Suite solves persistent challenges around recruiting, onboarding, and retaining technicians. From screening tools to structured training to monthly updates, this package builds compliant, confident, and ready-to-work techs.

Overcome Workforce Instability in Your Pharmacy

Technician workforce instability is disrupting pharmacy operations. You’re dealing with:

  • 40–60% turnover among new techs within six months of hire 
  • Unprepared new hires who slow operations and burden pharmacists 
  • Fragmented onboarding processes that delay productivity 
  • No visibility into certification, CE, or compliance gaps
  • Complex state-by-state and national training mandates
  • No structured development paths to keep techs engaged

 

The Pharmacy Technician Learning & Practice Suite tackles your workforce challenges head-on—equipping you with the tools to hire the right people, onboard them efficiently, and support their long-term growth. Create a confident, compliant technician team that improves patient outcomes and keeps your pharmacy running smoothly.

 

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Training, Tools, and Support – All In One Place

Pharmacy Technicians University (PTU)

Build Confident, Competent Technicians Across All Settings

Structured onboarding and compliance-aligned training designed for any practice setting that brings new techs from bootcamp to apprenticeship with training that adapts to state-specific regulations and employer protocols. Pharmacy Technicians University (PTU) includes:

  • Entry-level training to quickly prepare new pharmacy technicians for work.

  • National Standards program to meet state-specific compliance requirements.

  • Knowledge Assessment to gauge competency in key areas and on-board technicians quickly.

  • Advanced training programs that focused targeted areas such as point-of-care testing, immunization training, controlled substances & diversion, and more.

New! Technician Product Verification (TPV) Training Program

States Are Expanding TPV Authorization—Is Your Team Ready?

Workforce shortages and gaps in technician training are pushing pharmacy operations to a breaking point. Technician product verification presents a meaningful solution — enabling pharmacists to step back from routine verification tasks and focus on clinical care, while giving technicians the opportunity to practice at the top of their license. As state authorization continues to expand, pharmacies that prioritize structured training will be best positioned to turn this challenge into a competitive advantage. Our new Technician Product Verification (TPV) program helps you build that edge while meeting evolving state requirements.

What your pharmacy gains:

  • Better-prepared technicians through a 120-question visual drill bank that mirrors real verification scenarios and real misfill errors, including human, assumption, selection, and technical.

  • Progress toward compliance with accredited CE credit that counts against PTCB's 20-hour biennial renewal, including patient safety and pharmacy law hours.

  • A clear path to certification that's PTCB-recognized and built directly into the program, supporting retention and reducing turnover.

  • Audit-ready records with nationally portable credentials that stand up to state board review.

Certification Prep Tools

Build Knowledge, Boost Confidence, Ace the Exam

Our Certification Prep Tools give pharmacy technicians the confidence and skills needed to succeed on the PTCB and NHA exams. With pathway-aligned resources—including targeted assessments, interactive flashcards, and full practice exams—technicians can identify areas for improvement, reinforce key concepts, and build the readiness needed to excel.

Whether preparing first-time test takers or supporting career advancement, these tools provide a structured, reliable way to ensure exam success and long-term professional growth.

Specialty Pharmacy Training Library

Train for Complexity. Deliver with Confidence.

Specialty pharmacy operates in a high-risk, complex environment where variability in execution directly impacts cost, access, and patient outcomes. To address these challenges, the Specialty Pharmacy Training Library—now part of the Pharmacy Technician Learning & Practice Suite—combines accredited clinical education with workflow-based operational training. This comprehensive approach ensures consistent therapy execution, reduces risk, improves outcomes, and accelerates workforce readiness at scale.

Our specialty pharmacy training provides your pharmacy technicians with accredited specialty CE, practical job aids, evidence-based clinical resources, and efficient tools for assignment, tracking, and reporting.

Aptitude & Knowledge Assessments

Faster Onboarding, Better Fit, Stronger Teams

Knowledge Assessment is a flexible pharmacy technician program that is tailored to individual student needs. Once the technician takes the assessment, you’ll be able to identify their strengths and weaknesses in 10+ categories. If there are areas that need improvement, the program administrator can assign those specific courses, offering a fully customizable training program.

Use the knowledge assessment tools to help speed up technician onboarding and identify readiness and fit.

Upskilling, Advanced Training Modules

Lifelong Training for Technician Success

Targeted training programs in immunizations, point-of-care testing, and other specialized roles—ready-to-launch for workforce expansion. Our advanced training programs empower pharmacy technicians with lifelong training that builds essential skills, meets state requirements, and keeps them current with the latest developments.

Technicians gain the confidence, leadership, and teamwork skills needed to grow their careers, strengthen pharmacy collaboration, and deliver safer, more effective patient care.

ASHP/ACPE Accreditation Support

Trusted Accreditation, Comprehensive Technician Training

Give your pharmacy technician training program the credibility and rigor it needs with our ASHP/ACPE Accreditation Support. Gain access to a 600-hour library of PTCB-recognized coursework, accredited by ASHP/ACPE, to meet the highest standards for formal technician education.

This robust content ensures your program is aligned with national accreditation requirements, helping you streamline approval processes, build stronger outcomes, and deliver a recognized pathway to technician success. See our latest update on Navigating the 2926 ASHP/ACPE Accreditation Standards.

Pharmacy Technician CE Library

A Complete CE Solution for Technicians in Any Setting

Access a comprehensive catalog of continuing education courses designed to meet renewal requirements across all 50 states and Canada.

With a wide range of topics and regularly updated content, technicians can stay compliant while expanding their knowledge and skills. Whether meeting mandatory requirements or pursuing professional growth, this library ensures every technician has the resources needed to stay current, confident, and renewal-ready.

Administrative Learning Management Portal

Streamline Administration, Strengthen Oversight

The Learning Management Portal serves as your centralized hub for managing all aspects of staff training. Administrators can easily assign courses by role, site, or system, and track completion in real time.

Built-in reporting tools provide full visibility into compliance status and progress, helping leaders identify gaps, demonstrate audit readiness, and ensure consistency across the organization. By streamlining oversight, the LMP reduces manual workload and gives pharmacy leaders more time to focus on strategic workforce development.

TRC Healthcare Pharmacy Workforce Solutions deliver the outcomes that matter most—staff readiness, licensure compliance, clinical excellence, and operational efficiency. With unmatched expertise, proven content, and a modular framework, we make it easy to build the pharmacy workforce of the future.

 

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