Provides a practical, step-by-step overview of the specialty pharmacy workflow and patient journey—from referral and benefit investigation through dispensing, monitoring, and discharge—highlighting team roles, accreditation expectations, and best practices. 

Accompanying Clinical Resources:

• Welcome Letter Template
• Escalation Matrix
• Adherence Toolbox

1 Credit Hour

Prepares specialty pharmacy teams for accreditation and regulatory readiness, including key phases, governance, audit and documentation requirements, medication safety, and continuous survey preparedness.

Accompanying Clinical Resources:

• Incident Tracking Log
• Corrective Action Plan
• Drugs With REMS Requirements Chart

1 Credit Hour

Synthesizes DSCSA, USP storage controls, RTS safeguards, and hazardous/biohazard handling for safe, compliant specialty pharmacy distribution. 

Accompanying Clinical Resources:

• Medication Storage and Excursions Cheat Sheet
• Handling Hazardous Meds FAQ

1 Credit Hour

Reviews payer requirements, benefit investigations, and financial assistance strategies to navigate coverage barriers and improve access to specialty medications.

Accompanying Clinical Resources:

• Facts About Biosimilars
• Guide for Helping Patients Afford Medications
• Key Terminology and Concepts
• Benefit Investigation Tool

1 Credit Hour

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for pulmonary conditions, including asthma, COPD, PAH, and pulmonary fibrosis. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support. 

Accompanying Clinical Resources:

• Biologics for Asthma Chart
• Inhalation Medications for Asthma Chart
• Stepwise Treatment of Asthma Algorithm (12 years and over)
• Stepwise Treatment of Asthma Algorithm (under 12 years of age)
• Improving COPD Care Algorithm
• Inhaled Medications for COPD Chart
• Drugs With REMS Requirements Chart
• Handling Hazardous Meds FAQ

2 Credit Hours

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for multiple sclerosis. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resources:

• Multiple Sclerosis Treatments Chart
• Vaccinating Immunocompromised Patients FAQ
• Drugs With REMS Requirements Chart

1.5 Credit Hours

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for oncology. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resources:

• Handling Hazardous Meds FAQ
• Cancer-Associated Thrombosis FAQ
• Vaccinating Immunocompromised Patients FAQ
• Non-Pharmacologic Treatment Approaches Chart
• Pharmacologic Treatments for Adverse Events Chart

2 Credit Hours

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for psoriasis and psoriatic arthritis. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resource:

• Treatments for Plaque Psoriasis Chart

1 Credit Hour

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for rheumatoid arthritis and juvenile idiopathic arthritis. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resouces:

• Biologics for Rheumatoid Arthritis Chart
• Janus Kinase Adverse Effects Chart
• Vaccinating Immunocompromised Patients FAQ

1 Credit Hour

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for migraine. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resources:

• Migraine Prophylaxis Chart
• Drugs for Acute Migraines Chart

1 Credit Hour

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for atopic dermatitis. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resource:

• Comparison of Treatments for Eczema (Atopic Dermatitis) Chart

1 Credit Hour

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for bleeding disorders, including hemophilia and von Willebrand disease. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resource:

• Examples of Specialty Therapies Across Bleeding Disorders Table

1.5 Credit Hours

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for the immune-mediated conditions: chronic inflammatory demyelinating polyneuropathy (CIDP), immune thrombocytopenia (ITP), and primary immunodeficiency (PI). It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resources:

• Select Immune Globulin Products and FDA-Approved Indications Table
• Select Non-Immune Globulin Specialty Therapies and Indications Table

1.5 Credit Hours

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for inflammatory bowel disease (e.g., Crohn disease and ulcerative colitis) and other gastrointestinal conditions, including eosinophilic esophagitis, metabolic dysfunction-associated steatohepatitis, primary biliary cholangitis, and short bowel syndrome. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resources:

• Biologics and Immunomodulators for Ulcerative Colitis Chart
• Biologics and JAK Inhibitors for Moderate to Severe Crohn's Disease Chart

2 Credit Hours

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for hepatitis B and C. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resources:

• Hepatitis B Vaccination in Adults FAQ
• Hepatitis C Treatment Overview
• Common Side Effects Caused by HCV Antivirals and How to Manage

2 Credit Hours

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for HIV. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resources:

• HIV Postexposure Prophylaxis (PEP) Checklist
• HIV Pre-Exposure Prophylaxis (PrEP) Checklist
• Comparison of Options for HIV Pre-Exposure Prophylaxis (PrEP) Chart

1.5 Credit Hours

This course is designed for specialty pharmacy teams who support patients receiving advanced therapies for lupus. It focuses on the practical aspects of specialty medication management, including patient selection considerations, product differences, administration logistics, safety monitoring, adherence support, and coordination of care. Learners will gain tools to confidently deliver high-quality, patient-centered support.

Accompanying Clinical Resources:

• Drugs With REMS Requirements Chart
• Handling Hazardous Meds FAQ
• Shedding Light on Questions About Sunscreens FAQ
• Vaccinating Immunocompromised Patients FAQ

1 Credit Hour