Roster Management - Individual User Profiles

From the Learning Management Portal Home Page: 

Edit the User Profile:

• Click "Users" from the navigation menu. (Login if prompted.)
• Search for users by name, email, profession, or employee id or click "Show all Users" to see a list of all active users. 
• Click on a user and click "Edit Profile". 
• Update any fields shown on the Users profile.
  • Note:  Once the user has logged in and added their CE license information, LMP Administrators cannot change a users profession from the User Profile page.

• Click "Save Changes" when finished.

Email user login credentials:

• A notification will display on the users profile if they have not yet logged in.  Click the "Email first-time username" link to send the user an email with steps to login for the first time.

• If the user has logged in before:
  • Click the "Email username to user" to email the username or
  • Click the "Email password reset link to user" to email the user a password reset link.

Deactivate a user:

• Deactivate an individual user by clicking the "Deactivate" link.

Log in As a User:

LMP Administrators can Log in As a user by clicking the "Log in As" link.  An LMP Administrator can perform the following while logged in as a user:

• Add new State or National licenses to user Accounts.
• View a users CE Licenses trackers.
• View a users assignments.
• Add completion records for courses not completed on the TRC platform using the "Track Other" feature.
• View the courses a user has completed.

LMP Administrators cannot complete courses on behalf of the user using the Log in As functionality.